Resources

Richard L. Roudebush VA Medical Center:

1481 W. 10th Street, Indianapolis, IN 46202.

Phone: 317-554-0000

https://www.va.gov/directory/guide/facility.asp?id=62

Indianapolis VA Palliative Care Team Office 

Phone: 317-988-9424

Fax: 317-988-5648

After hours: Message can be left call will be returned the next business day.

Downloadable Indy VA Palliative Care Fact Sheet

Chief of Palliative Medicine

Wendy Siemion, MD

Palliative Care Coordinator

Liz Davis, LCSW

Elizabeth.Davis7@va.gov

Phone: 317-988-3665 

Brief description of palliative program:

• Inpatient consultation
• Outpatient clinic (by video, phone or in person)
• Outpatient Advance Care Planning Clinic (by video, phone or in person)

Call our office to check eligibility for:

• Home health aide services
• In-home vs. inpatient respite
• Evaluation for end-of-life VA paid nursing home contracts
• Evaluation for VA paid hospice
• End of life Mental Health support for ALL Veterans on hospice

Indianapolis VA Palliative Care Team Processes :

• Requesting Tele-mental Health for Veterans on Hospice
• Hospice Referral Process
• Special Considerations for Veterans Being Referred for Hospice
• Process for Requesting a VA End of Life Nursing Home Contracts
• Indy VA FAQ for Hospice Social Workers

Death notification request

When a Veteran on your service passes away, please call our office within 24 hours of Veterans

passing with full name, last 4 of SSN, location of Veteran when he/she passed and date of death.

How to Enroll Veteran’s Health Administration/VA pay services

Indianapolis VA Enrollment Office phone

•  317-988-4310 
• Fax: 317-988-5427 or 317-988-5205

Send the following to Indianapolis VA Health Benefits/Enrollment:

• DD214 (Military Discharge paperwork) Can be requested here: https://www.archives.gov/veterans/military-service-records *mark on hospice to expedite request
• Enrollment form 10-10EZ:  https://www.va.gov/find-forms/about-form-10-10ez/

VA Pay/Community Care

Phone: 317-988-2327

Call with billing/reimbursement issues

Marion County Veteran Service Officers:

200 East Washington St., Suite 2501

Indianapolis, IN 46204

Phone: 317-327-VETS (8387)

veteran.services@indy.gov

Website: https://www.indy.gov/activity/office-of-veteran-services

Caregiver Support Program

• Indianapolis Caregiver Support Program Flyer

National Cemetary Administration Documents for Crown HIll National Cemetary

• Crown Hill National Cemetery Fact Sheet
• Crown Hill National Cemetery Brochure

NIHCS Northern Indiana Health Care System

https://www.northernindiana.va.gov

Ft. Wayne Campus

Phone: 260-426-5431

Marion Campus

Phone: 765-674-3321 

Defiance VA Clinic (Ohio)

Phone: 419-783-2200

Muncie VA Clinic

Phone: 765-284-6822 

Hoosier VA Clinic (Peru) 

Phone: 765-472-8907

Jackie Walorski VA Clinic (Mishawaka)

Phone: 574-272-9000

Columbia Place VA Clinic (South Bend)

Phone: 800-360-8387

Name and contact for Regional (VISN) office

VISN 10 11500 Northlake Drive, Suite 200 Cincinnati, OH 45249

Phone: 513-247-4610

Palliative care contact and alternate

Rhonda LeMay RN, BSN Palliative Care Coordinator.

Phone: 800-360-8387 ext.73805 

Fax: 765-677-6198

Email: Rhonda.LeMay@va.gov

Stephanie Davis-Frye LCSW 

Phone: 800-360-8387 ext.73541 

Brief description of palliative and hospice care program

• In-patient Hospice/Palliative Unit at Marion VA
• Palliative Care consult team at Marion/Ft. Wayne.

Process to Request Tele-Mental Health for all Veterans on Hospice

Process for expedited enrollment and approval of VA-paid hospice services

• Call Veteran’s provider for hospice request or if need contracted nursing home. 
• Call Rhonda LeMay to assist in process if don’t know the provider, don’t know if enrolled, or haven’t heard if services were processed.
• Or enroll on line at: Apply For Health Care | Veterans Affairs (va.gov)
• Or Go to Marion/Ft. Wayne Campus to Enrollment/eligibility Office : Call ext.71101
• Or Contact County Veteran Service Office

Name and contact information for approval of VA paid hospice or changes in hospice level

A-D - Yvonne Farmer

Phone: 765-674-3321 or 260-426-5431 ext.62672

 E-L- Stephanie Fields

Phone: 765-674-3321 or 260-426-5431 ext.74539

 J-R - Nancy Fernandes 

Phone: 765-674-3321 or 260-426-5431 ext.75055

S-Z - Jennie Camblin 

Phone: 765-674-3321 or 260-426-5431 ext.74381

Name and number to contact for Veteran admission to VA inpatient hospice unit

Acting Admission Coordinator

Phone: 260-426-5431 or 765-674-3321 ext.75020

Business office contact for reimbursement and billing issues

Community Care Billing Issues

Phone: 877-881-7618

Veteran Billing

Phone: 765-674-3321 ext.73008 or 800-360-8387

Decedent Affairs Officer

Marion National Cemetery Administration Office

Phone: 765-674-0284

Burial Arrangements at Marion VA National Cemetary

Phone: 765-674-0284 or 1-800-535-1117 

NCA website

http://www.cem.va.gov/

PTSD Resource

Dr. Charity Smith PhD in Counseling Psychologist and Master’s degree in Thanatology:

Contact MH Clinic ext 62824 or ext 73805  contact Rhonda LeMay Palliative Care Coordinator 

Homeless Program Outreach

Alicia Herman LCSW

Phone: 1-800-360-8387 ext. 62016

Vet Center

FT. Wayne Vet. Center (readjustment counseling) 3810 Coldwater Rd.

Phone: 260-460-1456

South Bend Vet. Counseling Center 

4727 Miami St. 

Phone: 574-231-8480

Pinning Ceremony  Resources You Can Download

We Honor Veterans - "Veteran Pinning Ceremony" one page description

Instructions for Making Vietnam Beads

Roudebush VAMC Pinning Ceremony Materials

        Feel free to use any of these materials. You may use them as they are or personalize them for your agency and the Veterans you are  
        honoring.  Keep in mind, the materials below were developed to be used in an acute medical setting and may benefit from being
       adjusted if you are honoring a Veteran in the home, in an ECF or in an inpt hospice setting, etc. 

• VA Pinning Ceremony Script
• Useful Information to Gather Prior to Pinning Ceremony
• Bible Verse (If appropriate for Veteran)
• Airman Poem
• Coastguard Poem
• Marine Poem
• Sailor Poem
• Soldier Poem

For assistance with VA Benefits, Veterans and their families can use any of the following to assist with applications: 

County Veteran Service Officers

Find your local VSO here:  https://www.in.gov/dva/locate-your-cvso/

*All CVSOs have been trained in VA End of Life/Survivor benefits. Encourage all of your Veterans and their families to connect with their local CVSO to see what benefits they may be eligible to receive. 

Other Veteran Service Organizations

• American Legion, 317-916-3605
• AMVETS, 317-916-3612
• Disabled American Veterans, 317-916-3615
• Military Order of the Purple Heart, 317-916-3623
• Marine Corps League 317-554-0000 EXT 2517 (located Indianapolis VA Medical Center, Rm C-2067 Tuesday - Thursday)
• Paralyzed Veterans, 317-916-3626
• Veterans of Foreign Wars, 317-916-3629
• Vietnam Veterans of America, 765-288-4015

Indianapolis VA Benefits Administration Regional Office

575 North Pennsylvania Street, Indianapolis

1-800-827-1000

*Call #317-916-3736 if you are interested in scheduling an appointment. 

*or schedule a virtual or in person appt online: https://vets.force.com/VAVERA/s/

VA Hospital Locations

Roudebush VA Medical Center ***Currently pending available space as of 7/14/22***

1481 W 10th St. Indianaplis, IN 46202

*ask for VBA rep at information desk. No phone #.

Walk-Ins and Schedule Appointments 

To request an appointment: https://vets.force.com/VAVERA/s/

Marion VA Medical Center

1700 E 38th Street

Marion, IN  46953

*ask for VBA rep at information desk. No phone #.

Walk-Ins and Schedule Appointments (Wednesday and Thursday)

To request an appointment: https://vets.force.com/VAVERA/s/

Fort Wayne VA Medical Center

2121 Lake Ave

Fort Wayne, IN  46805

*ask for VBA rep at information desk. No phone #.

Walk-Ins and Schedule Appointments (Monday, Tuesday, and Friday)

To request an appointment: https://vets.force.com/VAVERA/s/

DOWNLOAD HANDOUT WITH ALL THE ABOVE INFORMATION THAT CAN BE GIVEN DIRECTLY TO VETERANS/FAMILIES

Wounds of Suffering: Soul Injury - Moral Injury - PTSD - Provided by Deborah Grassman, Soul Injury Opus Peace

Please visit the We Honor Veteran's national website for a plethora of clinical resources to help you provide the best care possible to the Veterans you serve. 

Website: https://www.wehonorveterans.org/

We Honor Veterans Trauma-Informed Care Specific Resources:

• Trauma Informed Care at End of Life Resource Sheet 

1. "Conversation Starters"
2. "Recognizing PTSD"
3. "Responding  to Trauma Disclosures"
4. "Addressing Trauma Related Issues"
5. "Cognitive Impairment and PTSD"
6. VA PTSD Consultation Program *Free consult service for healthcare providers caring for Veterans; Veteran does NOT have to be enrolled in VA Healthcare. 
7. Selected Resources from VA and the We Honor Veterans program

• Trauma Informed Care Initiative One Page Summary
• Caring for Veterans with PTSD at End of Life 
• 2021 Screening Guide for Veterans

General Screening Tools for Veterans:

• Military History Checklist
• Veteran Specific Questions

VA Benefits for Veterans with Serious Illness and their Families - Video

National Cemetery Administration Benefits

• Call to arrange burial in VA National Cemetery Office Phone: 1-800-535-1117 or for Marion VA National Cemetary 765-674-0284 
• Call the same #s to confirm eligibility for other burial benefits (ex: burial allowance allowance, headstones and markers, burial flags, Bronze Medallions, Presidential, Memorial Certificates, Military Funeral Honors, survivor benefits)
• https://www.va.gov/burials-memorials/memorial-items/
• https://www.va.gov/burials-memorials/schedule-a-burial/
• Facts and Brochures - National Cemetery Administration (va.gov)
• Find your closest National Cemetary: https://www.cem.va.gov/cems/listcem.asp
• Expansion plans for Crown Hill National Cemetery: Crown Hill National Cemetery - National Cemetery Administration (va.gov)

Veteran’s Benefits Administration

• Survivor benefits, Burial and Plot allotment/reimbursement
• https://benefits.va.gov/BENEFITS/factsheets/survivors/Survivorspension.pdf
• https://benefits.va.gov/BENEFITS/factsheets/burials/Burial.pdf
• https://benefits.va.gov/BENEFITS/factsheets/burials/flag.pdf

Planning Your Legacy VA Survivors and Burial Benefits Kit

• https://www.cem.va.gov/cem/docs/factsheets/Planning_Legacy_Booklet.pdf

Additional Downloadable Documents:

• Losing  A Loved One: A Guide for Families
• NCA Brochure
• NCA Headstones, Markers and Medallions Brochure
• Survivor Benefits and Services for Veterans and their Famlies Booklet
• Burial Benefits for Veterans and their Families Booklet

Additional Links and Numbers

National Suicide Prevention Lifeline: 1-800-273-TALK

VA Homeless Programs: https://www.va.gov/homeless/

National Cemetery information: www.cem.va.gov/

Death and Burial benefits: www.cem.va.gov/bbene/benvba.asp

Military discharge information: www.vba.va.gov/vba/benefits/offices.asp

We Honor Veterans: www.wehonorveterans.org

Caregiver Support Program: https://www.caregiver.va.gov/

US Dept. of Veteran Affairs: https://www.va.gov/

Indiana Dept. of Veteran Affairs: http://www.in.gov/